-
-
-
2
-
At Roller Blinds BD, we value every customer and always try to provide quality products and professional service. Since most of our blinds are custom-made according to individual window measurements and customer requirements, our return policy is slightly different from standard retail products.
Our Roller Blinds, Zebra Blinds, Vertical Blinds, Venetian Blinds, Wooden Blinds, and Motorized Blinds are manufactured or prepared based on the measurements, fabric selections, and specifications approved by the customer.
For this reason, we are unable to accept returns or offer refunds for products that have been correctly supplied and installed according to the confirmed order.
This includes:
If a product is delivered with a manufacturing defect, physical damage, or does not match the confirmed order, please contact us within 3 days of delivery or installation.
To help us review the issue quickly, we may request:
Once our team has inspected the issue, we will determine the most appropriate solution. This may include repair, replacement, or correction of the affected product.
We may offer a replacement or exchange in the following situations:
All exchange requests must be reported within 3 days of receiving the product.
Customer satisfaction is important to us. If any problem occurs due to our installation workmanship, our service team will inspect the installation and take the necessary corrective action.
Orders may be cancelled before production, cutting, or customization begins.
Once manufacturing or customization has started, cancellation requests may not be accepted because the materials and labor have already been allocated to the order.
Because most products are custom-made, refunds are generally not available after production has started.
However, if Roller Blinds BD is unable to fulfill a confirmed order, an appropriate refund may be considered based on the circumstances.
If you have any questions regarding returns, exchanges, or product concerns, please contact us:
Roller Blinds BD
Website: www.rollerblindsbd.com
Phone: 01976089801
We appreciate your trust in Roller Blinds BD and remain committed to providing quality window blinds and professional customer service throughout Bangladesh.
